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Still Using the Same Old Business Phone System? 4 Ways You'd Benefit From VoIP

If you're still using the same old phone system in your office, it's time to get an upgrade. When it comes to running a business, the phone is one of your most important pieces of office equipment. If it's not running efficiently, neither is your business. To bring your business into the 21^st century, and beyond, you need VoIP, or voice over internet protocol. VoIP allows you to use the internet for your phone calls, which provide clear voice reception, and less interruption. In addition to those benefits, here are four other benefits you'll receive from switching your business phone service over to VoIP.

Better Customer Service Capabilities

When customers can't get through to you, your business suffers. This includes the dropped calls, interrupted service, and static-filled lines you can get from traditional circuit transmissions. VoIP does away with those disturbances, and provides you with quality phone service, without the interruptions. Your customers will appreciate the ability to contact you when they're in need of service.

Improves Employee Productivity

If you run a business that relies on phone services, such as a with call centers, delivery services, or sales offices, you can't afford to have your phone system go down during the work day. Unfortunately, that's what you can get when you utilize a traditional circuit transmission phone system. When your phone service goes down, so does your employee productivity. In fact, productivity can come to a grinding halt when your phone service goes down. With VoIP phone service, you won't have to deal with interruptions to your workday, which mean your employee productivity will remain constant throughout the day.

Adaptable for Remote Communications

In today's world, remote access to business communications is crucial. This is particularly true when you have sales teams that travel or a remote workforce. VoIP phone systems allow you to accommodate remote communications through a variety of tools, including 3-digit call transfers, one-button connection from cell phones, and video call capabilities. Your employees will be able to communicate with the main office from wherever they are.

Reduces the Bottom Line

When you run a business, you need to be concerned about the bottom line; the business costs. Travel expenses and other operating costs can really take a bite out of your budget. With a VoIP system, you can make a drastic cut in your business expenses. That's because VoIP allows for on-the-spot conference calls, which reduces your need for many of the business trips your sales team takes. For instance, if there's a minor issue that needs to be addressed, your team can utilize a conference call to clear up the problem, leaving the budget open for more pressing travel needs.

Don't take chances with your office communications. Upgrade to a VoIP system, and create a more productive, efficient, and customer-friendly business environment.